A E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: “E74 System Error. Contact Xbox Customer Support”. The error is caused when there’s a video problem, because the Xbox 360′s hardware scaler chip is damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty, and customers who previously paid Microsoft for out-of-warranty service to correct the E74 error will receive a refund. It is worth noting that the E74 error is displayed in the Screens of Death article as a “Green Screen of Death” and a “Black Screen of Death” because early versions of these errors had an almost jet-black background with a hue of dark green. Later versions would show a completely jet-black background.